Nearly the entire process with Cenco was great for both the repair performed this week and for the repair to our roof last year. Very professional, knowledgeable and thorough conduct from project managers during their initial estimate. Whenever I called the main office line, Robin answered and was simply fantastic. Never lose her. Pay her whatever she wants. She is the single biggest differentiator between you and your competition. The quality of the work was high as well. However, the reason I have 4-stars overall was due to a communication gap between myself and the project team scheduling our repair. After we received the repair estimate, there was no immediate communication from Cenco to schedule the work itself. I had to reach out to the project manager and then to Robin to push for work to be scheduled. If Cenco were more on top of scheduling and related communication, this would have been a 5-star experience.

Cenco Building Services

Dear Ryan, Thank you for your review of our services and repair. We value your opinions and appreciate you taking the time to let us know how we are doing. We were glad to be there for your repair needs and happy that Robin provided excellent customer service - we agree she does a wonderful job and she is an asset to our company. We have a great team here at Cenco and strive to work hard every day to offer great service and value. Thank you and have a wonderful day. Your friends at Cenco Building Services

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