Ryan is awesome!!!! I used Cenco Building Services on a prior project and appreciated the work they did so when I needed another roofing job Ryan was my first choice and first call. Thanks Ryan for all the help and great work you do.
Nearly the entire process with Cenco was great for both the repair performed this week and for the repair to our roof last year. Very professional, knowledgeable and thorough conduct from project managers during their initial estimate. Whenever I called the main office line, Robin answered and was simply fantastic. Never lose her. Pay her whatever she wants. She is the single biggest differentiator between you and your competition. The quality of the work was high as well. However, the reason I have 4-stars overall was due to a communication gap between myself and the project team scheduling our repair. After we received the repair estimate, there was no immediate communication from Cenco to schedule the work itself. I had to reach out to the project manager and then to Robin to push for work to be scheduled. If Cenco were more on top of scheduling and related communication, this would have been a 5-star experience.
George was very knowledgable about the products and the people doing the roof were friendly and courteous.
It was overall a very smooth process. The office was quick to schedule the inspection. George was very competent in his approach and patient to all of my questions. His follow through was timely and addressed any and all questions and concerns I had. Will scheduled my job within the promised window and was professional and thorough. Alberto was courteous and did a competent job replacing my tiles. Everything as promised.
The roofers knew what to do and how to do the job! They kept the job site clean and orderly. They were very hard workers, who were very polite and always on task
This winter we experienced leaks in our roof. We inquired with three roofing companies and we chose CENCO because they were by far the most professional roofing provider. With all the snow we had from January through March we have not encountered any more leaks. CENCO has great customer service and will help you through the insurance companies processes and procedures. CENCO completed the project in a very timely manner - in less than three days. We appreciate all CENCO's efficiencies!
Professional and responsive.
Cenco worked with our schedule, they came in and did the job in a timely manner, and cleaned up afterwards.
I was totally satisfied with the services and professionalism of the Cenco staff and installation personnel. I would definitely use them again.
I will recommend if asked A ONE SERVICE
Of 47 customers surveyed, 47 responded (100 %)
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